Free Delivery Over $100
This offer is subject to:
Orders under $100 will be charged a flat rate of $10.00. Shipping charges are non-refundable.
Your shipping cost will vary depending on what you purchase and where it needs to be delivered.
We price the shipping based on the size and weight of the order. Typically, larger item(s) will increase the shipping cost.
In order for our fixed rate to occur, we don't send our products in their original boxes, instead we send them in Australia Post satchels. If you wish to receive your items in their original boxes please get in contact with us upon ordering, as an additional freight charge will occur.
As our customer, you must ensure that the correct delivery address is entered at checkout, as parcels that are returned to us as undeliverable may incur a re-dispatch fee. Shipping charges paid for the original dispatch are not refundable.
Shipping costs applicable to returns and reissued items (other than any item deemed faulty) are at the customers expense.
We do our best to ship within 1 business day of your order. This is not always possible, but it is our goal and we will try very hard to make it happen
The majority of our deliveries are made by Australia Post with an estimated delivery time of between 2 to10 business days. Sometimes we may use an alternate courier based on the location and or the size of the order.
Bulky items are any item over 5kg in weight or has a large cubic volume.Bulky items are any item that is required to be boxed and will not fit in any of the Australia Post pre-paid standard parcel post satchel sizes(S,M,L).
Some remote areas may be exempt from bulky item deliveries. We will notify you if we are unable to deliver such items due to delivery restrictions.
Reasons for order delays
Track my order
Once your order is dispatched you'll receive an email from Australia Post containing your tracking information. If you do not receive this email and would like to obtain your tracking information please call.